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Refund policy

At Buried Treasure Liquid Nutrients, we stand behind the quality and effectiveness of our liquid formulas. We want you to be completely satisfied with your purchase. To ensure you have ample time to experience the benefits of our products, we offer a 60-Day Satisfaction Guarantee.

  • Return Window: You have 60 days from the date your order was delivered to request a return or refund. If 60 days have passed since your delivery, unfortunately, we cannot offer you a refund or exchange.
  • Eligibility for Returns & Satisfaction Guarantee:
    • Unopened Items: Fully refundable.
    • Opened Items (Satisfaction Guarantee): We want you to love your liquid advantage. If you have opened the product and are not satisfied with the results, you are eligible for a refund under our satisfaction guarantee. Please contact our support team to initiate this process.
  • Fees & Shipping Costs
    • No Restocking Fees: We do not charge any restocking fees for returns.
    • Return Shipping Costs:
      • Standard Returns/Satisfaction Guarantee: The customer is responsible for paying return shipping costs for non-defective items (e.g., change of mind or personal preference). Shipping costs are non-refundable.
      • Damaged, Defective, or Incorrect Items: If you received a damaged product or the wrong item, Buried Treasure will provide a prepaid return shipping label or send a replacement at no cost to you.
  • How to Initiate a Return: Please do not send your purchase back without first contacting us for authorization. We may not require a physical return for all satisfaction guarantee claims, so please check with us first.
    • Contact Us: Email us at info@buriedtreasureln.com or call 1-800-216-3231 within 60 days of delivery.
    • Provide Details: Please include your Order Number and the reason for the return.
    • Return Instructions: Our team will review your request. If a physical return is required, we will provide you with the correct return address and a Return Merchandise Authorization (RMA) number.
  • Refunds & Processing Time: Once your return is received and inspected (or your satisfaction claim is approved), we will send you an email to notify you.
    • Refund Method: Your refund will be processed, and a credit will automatically be applied to your original method of payment (Credit Card, PayPal, etc.).
    • Processing Time: Please allow 5-7 business days for the refund to appear on your statement, depending on your bank or card issuer.
  • Contact Information: If you have any questions related to refunds or returns, please contact us: